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Meet the Team

andy.jpgAndy Roberts – Managing Director
Andy founded Total ID in 2007 having worked for over 20 years in the ID industry in a variety of senior sales roles.

Having learnt exactly what his customers wanted, Total ID worked from the very start to offer impartial advice on the most cost effective and secure ID card solutions for organisations. Andy and Total ID have continued this winning approach to this day.

Outside of work Andy has the ‘joy’ of supporting Liverpool FC and when not overseeing the extension to his house can be found with his friends, family or on a golf course!

helen.jpgHelen Parry - Sales Representative North West
Based in the Total ID office Helen joined the business in 2009 helping to build her customer base in the North West. Helen knows ID inside out and is always on hand on the phone to help her customers. 

A busy mum to twins she still has the energy to play for Shotton Steel Ladies RFC as scrum half and can sometimes be found in the office nursing her injuries from their latest battle.


gaz.jpgGareth Lynn - Sales Representative Scotland
An honorary Scotsman having lived across the border for 15 years Gareth has been meeting his adopted country's ID needs for over 20 years - and with Total ID since 2010.

A keen climber, Gareth enjoys the great outdoors and may be found on one of Scotland’s many Munros – never letting such a thing as the weather get in the way!

claire.jpgClaire Sharpe - Marketing Manager
2013 proved a busy year as the growth of the business meant that a full time office manager was needed and Claire joined Total ID to keep everything on track. Since then Claire has taken on the task of looking after her grandchildren so now works part-time looking after the Marketing.

When not in the office, or looking after her grandchildren, Claire can be found making the most of her caravan and canoe on the beautiful North Wales coast, with dog Jake on board!


stella.jpgStella Manley - Sales Representative North East 
Stella has been entertaining her many ID customers in the North East from her Darlington base for 20 years and joined the Total ID team in 2013.

Stella has run the London Marathon not once but twice and is a keen golfer. She also keeps her family on track, especially her dog Arthur who can often be heard on her phone calls behind her.





Yvonne McHugh - Sales Representative South East

Yvonne joined the growing ID team in 2014 taking on the South 

East area and helping to build the business supply ID, cards and accessories to a new set of customers.

A keen live music fan Yvonne can often be found at a gig or festival – to find out her favourite you’ll have to ask her on your next call.




martin.jpgMartin McGrory - Sales Representative Midlands

As a sales manager across many ID companies Martin has been with Total ID since Nov 2014 and now works to use all his experience to meet the ID and card needs of his customers across the Midlands. He has almost 20 years’ experience being just a mere schoolboy in short trousers when he started…!A keen footballer, Martin’s 5-a-side skills can be seen around the best pitches of the Midlands unless he’s nursing an injury of course and having to entertain himself with the best Sky Sports can offer.

nick.jpgNick Hughes - ID Bureau Manager
Nick also joined the Total ID team in 2014 to lead the ID and card bureau for the growing number of customers wanting to outsource their card production.

Nick is a lean mean spinning machine and when not driving his ID bureau’s card printers at 100%, can be found at one of his many fitness classes keeping his physique in tip-top shape.

 helen-rosedale.jpgHelen Rosedale - Sales Representative South West
Helen is one of the newest members of our team at Total ID, joining in September 2016. Helen has plenty of experience helping customers and is bringing this to meet the ID card and accessory requirements of our customers across the country.

Outside of work Helen enjoys travelling and weekends away. Whether on a break to her favourite city Dublin or at her caravan for a chilled weekend, she ensures she is back in the office each week, refreshed and ready to meet your ID needs!

debbie.jpgDebbie Thomas - Office Manager
Debbie also joined Total ID in September 2016. With over 19 years ID industry experience, Debbie’s extensive product and system knowledge is a real asset to Total ID and its customers.

When not at work Debbie can be found enjoying walks in the countryside with her dog Benji or in line with the Total ID health and fitness regime, relaxing at a local Yoga class.